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Customer feedback is gold!

Customer feedback is gold!

Customer feedback is gold, right? So how can you use Instagram to collect it, in a fun, no intrusive way? Here are a few tips and tricks we recommend. 1. Start a poll: a super easy way to get some insider thoughts on a new product, what they want to see or what you...
What does engagement rate mean?

What does engagement rate mean?

What does engagement rate mean? You’ve probably heard it being thrown around in social media chit chat, but what does it actually mean? Put simply, it is the measurement of metrics including likes, comments, and shares on a post. For us, these are great indicators on...
What are pinned comments?

What are pinned comments?

Damn Instagram really has been busy! Over the past few months, they have been hitting new features out left, right and centre. One of its latest is pinned comments. So, what are pinned comments and how can you use them? What are pinned comments? In an attempt to...